Shipping policy
Order Processing
All orders are prepared and dispatched within 1 to 2 business days after payment confirmation.
During product launches, promotions, or high-demand periods, processing times may be slightly extended.
Delivery Times
- Malta: 1 to 3 business days
- Europe: 2 to 7 business days
Delivery times are estimates and may vary depending on location and external logistics conditions.
Shipping Costs
We offer free shipping on orders over €30.
For orders below this amount, shipping costs will be automatically calculated at checkout.
Order Tracking
All orders include tracking.
Once your order has been shipped, you will receive the necessary information to track your delivery.
Shipping Address
Customers are responsible for providing the correct shipping address at checkout.
If you need to update your shipping details, please contact us as soon as possible at:
If the order has not yet been dispatched, we will do our best to update the information.
Order Issues
If your order arrives damaged or there is any issue with the delivery, please contact us within 48 hours of receiving the package.
To help us assist you faster, please include:
- order number;
- description of the issue;
- photos of the product and packaging.
Contact
If you have any questions regarding shipping or deliveries, you can contact us at: